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Frequently Asked Questions


Q. Where is Audex®, Inc. located, and when was the company founded?

A. Located in Longview, Texas, Audex®, Inc. is a privately held company that has been in business for over fifty-five years. SEE MAP DIRECTIONS

Q. What does Audex®, Inc. offer as a company?

A. Audex®, Inc. has earned a reputation for excellence as a leading product innovator in the assistive listening and communication devices industry for people with hearing loss. 

Q. What are Audex®, Inc.’s key products?

A. Audex®’s existing products include the following:
  • Specialized Assistive Listening Systems for airports and cruise ships. These systems have been installed at all American Airlines gate counters at DFW airport and on Carnival Cruise Lines’ largest and newest ships.
  • Wide-Area Infrared Public Communication Systems. Audex® is a vendor of choice for assistive listening systems at Disney World, and the exclusive provider of infrared assistive listening devices for Universal Studios Orlando. The Thomas & Mack Arena at UNLV Las Vegas utilizes the largest infrared assistive listening system in the United States, designed, manufactured, and installed by Audex®.
  • Wireless Home Infrared Television Listening Systems. 
  • Person-to-Person Communication Devices (SounDirector).
  • Amplified, Hearing Aid Compatible Cordless Telephones for People with hearing loss. 

In addition to the various existing products mentioned above, Audex®, Inc. is now expanding to include cellular telecommunications products for people with hearing loss and for use in noisy environments by those with normal hearing. 

Q. Describe Audex®, Inc.’s relationship with Nokia.

A. Audex®, Inc. has worked with Nokia to develop and produce The CHAAMP™ as a Nokia compatible cell phone accessory that meets the needs of people with hearing loss. Audex®owns the intellectual property developed under the agreement and will be working with Nokia to market The CHAAMP™ both in the United States and Europe. 

Q. What is the Audex®
CHAAMP™ Module?

A. The CHAAMP™ is a mobile phone accessory that is compatible with Nokia’s popular 3200, 5100, 6100, and 7100 series cell phones and hearing aids. (The CHAAMP is currently only available for the NOKIA 5185 and 3285 model cellular phones. Compatibility with the other NOKIA models listed will be available in the third quarter of 2003.) Audex projects to complete Nokia’s quality assurance quality control and product certification process, commence manufacturing, and launch sales of The CHAAMP™ Module in the second quarter of 2003.

Q. Why is Audex®, Inc. introducing The CHAAMP™ Module for Nokia cell phones?

A. There is a demonstrated market need by people with hearing loss, as well as those with normal hearing, for a digital cell phone product like this with features provided by The CHAAMP™. The cell phone industry, and companies such as Nokia, are facing increased pressure to comply with the Americans with Disabilities Act, and the Telecommunications Act of 1988 and 1996. 

Q. Who benefits from using The CHAAMP™?

A. Hearing impaired individuals and those with normal hearing will benefit from The CHAAMP™. Digital cell phone signals generate interference in hearing aids, rendering digital cell phones inaccessible to many of the 6 million United States and 10 million European hearing aid users. 

There is also a strong market demand for improved cell phone function from those with normal hearing. The most frequently asked question at most Wireless cell phone stores by the general public is how the incoming audio volume can be increased. In particular, those in difficult listening environments such as construction and transportation need a cell phone with higher speaker and ringer volumes. Additionally, the recording feature will serve a growing need of attorneys, financial planners, securities brokers and others who need to routinely record their phone conversations. 

Q. Why is The CHAAMP™ Module significant for Nokia?

A. With Audex®’s innovative snap-on CHAAMP™ Module, Nokia will have the only currently available digital cell phone compatible with hearing aids. The Audex®
CHAAMP™ Module will further strengthen Nokia’s position as the worldwide market leader in cell phone sales. 

Q. How can I find out more information about Audex® , Inc. and The CHAAMP™ for Nokia cell phones? 

A. Read more about the CHAAMP™ on our website.

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